Two Years on Everything
Every blind we supply and fit is covered for two years from the date of fitting. That includes the blind itself, our fitting work, and motors, remotes and other electrical accessories.
If something goes wrong because of a fault or because of how it was fitted, we’ll put it right at no cost.
What’s Not Covered
-
General wear and tear or natural fading over time
-
Accidental damage or misuse
-
Blinds altered, removed, or refitted by anyone other than us
-
Batteries and other consumable items
Aftercare & Call-Out Support
Once your warranty period ends, we’re still here. We offer a chargeable call-out service that includes travel and the first 30 minutes on site. Any further parts or labour are quoted separately.
Making a Warranty Claim
-
Get in touch with your proof of purchase (invoice or order details).
-
Tell us what the problem is. A photo or two always helps.
-
We’ll look at it and, if it’s covered, arrange a repair or replacement at no cost.
At a Glance
-
2-year warranty on everything we supply and fit, including fitting, motors and remotes
-
Call-out service available after the warranty period