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Mon–Fri 9am–4pm info@1stopblinds.co.uk Brunel Business Court, Bury St Edmunds

Help & Information · policies

Payment Options & Terms

We like to keep payment simple and straightforward. Everything we do is made to measure, so production only starts once your order is confirmed.

Accepted payment methods

  • Bank transfer
  • Card payment
  • Cash
  • Cheque

When payment is due

Payment is due on the day of fitting, collection, or delivery. For larger or custom orders, we may ask for a deposit upfront.

Ownership of goods

All goods remain the property of 1 Stop Blinds until full payment has been received.

Made-to-measure orders

Because every blind is custom made to your exact specifications, orders can’t be cancelled or refunded once production has started. Please double-check your quotation carefully before confirming.

Our order and accounting systems

We run our own software to track orders from survey through to fitting, and it connects to our accounting software (QuickBooks) to raise invoices. These systems are for running the business. They are used by 1 Stop Blinds staff only, they are not open to the public or to customers, and access is not granted to anyone outside the company.

Your order details (your name, address, contact details, what you ordered and what it cost) are held in that system and passed to our accounts package so we can invoice you and keep our books in order. We don’t sell your details or pass them to anyone else for marketing. See our Privacy & Marketing Policy for how we look after your information.

Questions not answered here? Get in touch or call 01284 761333.